The One Metric EVERY Successful Business Owner Must Master

so here's the best tip of advice that I can give you on scaling your business now in order to create a business in the first place you're obviously going to be focused on sales and marketing numbers on acquiring customers and you will have gotten your business to a point where you can profitably acquire new customers and get new sales but as you grow you need to also the same Focus that you put on metrics for marketing and sales you need to measure how you are maintaining happiness customer satisfaction really put numbers down to it but whatever those metrics are you need to put them in place institutionalize them watch them and enforce that your employees in those divisions are hitting their numbers and making those customers happy

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