in I think five or so here we go yep live in five, Let's Do It! um Welcome um today,
Novice to Ninja I'm here with Arijana, Kartra Expert extraordinaire. um I know
I don't see see a few people hopping in about nine people um feel free to introduce
yourself in the chat as you're hopping in um where you're joining from anything fun about
you um yeah welcome to your Kartra Novice to Ninja if you want to um say hi
to Arijana and a little bit about your business um we can start there
and let people jump in in a minute um well we can wait a little bit too wait for some more people get in here I see
a couple comments oh there we are hi James oh hi Grant Jam yeah welcome guys welcome Michelle
from North Carolina I'm actually on the west coast um and Arijana is in
Serbia? Yeah, a little further away. That is a little further for sure so
it's night for her it's pretty early for me um it's the cool thing about online space
though you can connect from all across the world.
Hi Joe good to see you again we got a people hopping in still hi Jennifer you're on my side of the
world uh I'm in San Diego right below you but yeah welcome everybody um so today um we are
here with Arijana I'm going to go ahead and kind of kick off a little bit about what we're going to
be learning about um we are going to be learning how to segment your list and use that to really um
activate your customers. um and so I'm gonna let her kick it off tell us a little bit about herself
um we'll get into her slide presentation um if you join late or you have to hop off early there will
be a replay set about 3 hours after this event ends um if you don't get that email or you're
looking for it can't find it um you can reach out to our team at community @genesisdigital.co
we'll add that email into the chat as well um and then if you do have any questions for Arijana
we're going to add her website as well as um a way to connect with her too so um yeah with that
I'll let you kind of jump in and I will share the slides after you introduce yourself and we'll get
started okay cool thank you well I'm excited to be here um I'm Arijana once again uh I have been in
the online business world since 2016 in various different capacities right now I mainly help
online business owners and consultants um in like an online business manager or operations manager
format um as well as doing lots of work in Kartra building out funnels and helping automate all
sorts of things um as one can do in Kartra so um one of my really focuses is on simplifying things
and my business is called scale and simplify and so that's kind of one of my intentions with this
webinar as well and talking about segmentation um which might feel like an undertaking
but it will actually help you keep things simpler when it comes to um managing your
contacts as well as creating offers for them awesome well I will go ahead and share the
slides and we will jump into this presentation right now there we go and I already saw one
question come in um we'll cover all questions at the end sorry guys gotta go back y um we will
cover them at the end and I will let you take on um the slides I'm G to hop off screen and
awesome thank you um okay so just a little bit of a preview again of some specific things that
we'll be going over today one I'm going to talk about why segment or really what is the purpose
behind it um we'll dig into where to collect data specifically what you can do in cartra in
order to start collecting data um related to your leads and then how to segment we'll talk
about best practices and I'll actually go through step-by-step instructions
on how to set up a survey for this purpose okay so segmentation and collecting
data I feel is kind of like a the gold mine that people tend to overlook a lot of times
we're really focused on growing our email list and I've seen some accounts with really
large email list that aren't segmenting and really tapping into what they could tap into um
as from a segmentation standpoint um so really the power lies in what you're actually going to
do with your leads whether you have a th 10,000 100,000 leads in your account um segmentation
allows you to customize the experience for your audience because you're getting to know
them on a deeper level Beyond just their their name and email address and the behaviors that
they're um going through uh you can increase engagement conversions and customer satisfaction
again because you're going to be able to tailor the content the messaging the offers directly to
that lead and what it is that they need and are looking for and you will most definitely discover
surprising insights about your audience that can help you make informed business strategy decisions
um so an example um one of my current clients um we implemented a survey she serves parents so she
works with like IEPs um and her main target was parents and that's what she was building her list
around we ended up implementing a survey that was just on a thank you page after her freebie optin
so people opted in for the free thing and then instead of a normal thank you page it's a survey
we also sent it out through email and all sorts of things and through that she actually found that
she had a lot of advocates and attorneys or sort of peers um people who were doing similar things
as her with parents who were looking for business guidance from her and so she opened up a whole
new revenue stream um from understanding that by gathering data so we'll dig into more examples
and how you can do some of those things as well some of the things that I hear as to
why why people are reasons behind not having a segmentation survey one is no one will fill it
in um people are for some reason this is the push back I get often of um entrepreneurs not wanting
to implement it because they think there's not going to be a high completion rate and then the
data is not really going to mean anything I've seen 60% and higher um one we implemented recently
it's so far staying at 80% completion so that one is a survey that um the client has a it's kind of
like a personality assessment and once the person goes through that assessment there's a follow-up
survey that asks them a little bit more about who they are if they work for a company if they're
an entrepreneur and so on and we have an 80% completion on that so it's so much valuable
data that um you're leaving untapped if if you're not using a survey in that way um another
common thing I hear is I don't want to add extra barriers either to signups or just in the flow
of a funnel and again given the completion rates that I've seen I don't really think that it's a
barrier and we always want to look at excuse me at uh quality rather than quantity so sometimes
you know people don't want to put extra fields on their option form um and obviously you're
not going to have like six seven fields on your option form but even one extra one can get get
you some really valuable information um and if somebody doesn't want to fill out a third field
they may not be in my opinion the right lead anyway um the other thing that comes up is people
do some data collection but then they don't really utilize it so we're going to talk about how to
actually make use of it so before I move on and talk about segmentation surveys um comment in
the chat and just let me know have any of you tried to implement them have you are you using
them so far um just so I kind of know if there's people in here who have tried have questions
about it or you've just never um attempted to create a segmentation survey or are you like I
don't even know what you mean by segmentation survey no okay okay cool well I guess you're in the right
place all right so before we jump into that I just want to take a second to talk about tags and
lists this is like the number one question I get from people of what is the difference between a
list and a tag and how to use them um so I just want to cover that briefly because it does
link directly to surveys because when you're collecting data you need to translate that into
tags so that you can utilize it in segmenting okay so lists are like your bigger bucket, broader
categories so if you think of a grocery store the list is kind of like the aisle so let's say
you're in the dairy aisle um that is your list your tags or your specific items or like
your milk your different types of cheeses okay so the key lists that I always start with
are all subscribers because I just like to have a catchall um you don't have to have that
one you can have just newsletter subscribers but you never want to leave any contact in there
just hanging out and not attached to some sort of list.
Um Newsletter subscribers is the people
you regularly email as part of your newsletter, customers, and active customers so those are
just some examples so when you're creating lists you can have one that's for example freebie
subscribers um but you don't need a list for every separate freebie I see a lot of people do that
so consider like when you're deciding whether something should be a list or a tag lists are
the broader categories and you're considering you know what groups of people do you frequently
email that's going to make it easier for you to just refer to a list um or for them to unsubscribe
from just a particular type of email so remember when somebody clicks unsubscribe they're taken
to a page that shows them all of the lists that they're subscribed to um and there they can select
what type of communication they want to receive from you and so you'll you can use that from a
segmentation standpoint as well okay tags are more specific and they tend to be based on like a leads
actions or preferences so like I said if we're in our grocery store the tags are like the mozzarella
cheese versus is milk um and so your tags you want to be specific and I like to use different naming
conventions so these are just some examples like purchased and then your course name and the date
of your launch um I know there's another I saw a different webinar that talks about organizing your
cartra account and it's got lots of examples of like how to structure your tags and all of that
um so you can dig into that if you need more but this is kind of um the high level example of
tags so for segmenting you're going to have tags attached to all of the information that a lead
gives you you're going to translate it into a tag so when I say segmentation surveys this
is what I'm talking about your first step is collecting data through surveys then you're going
to tag them for segmentation and then step three is customizing their experience BAS based on
the things that they told you throughout that survey so I'm talking about surveys specifically
but there are other ways that you can collect data so one is opt-in forms so you've got
your opt-in forms on like a freeb giveaway or an event registration page you can add in um
you've probably seen this often as well like an extra field that asks for somebody's social
media handle um that's a good one to have on there just so that you can connect with them in
one other way or maybe there's some other data point that's really important to you to know
right off the bat um and to make it mandatory before they even reach a survey so if you're
doing if your audience is business owners it might be like how long have they been in business
or something similar to that um and so I've seen that work well too in just adding one more field
to your opin and starting to collect more data that way you can also do it through tracking links
so you've probably received emails from people where they want you to click on um it's like click
on one of the following links to let me know your preferences and then when you click um the system
is going to tag you on the back end to specify that um those preferences tracking links don't
allow you to have as much control and decks as a survey would um and so that's also why I'm talking
about surveys more surveys can go on you can use them in memberships so I've seen people use them
within memberships um you can gather feedback or just ask people for their preferences or just
gather information on where they're at in their business what their challenges are with whatever
it is that you specialize in so you can serve them better within that course or program um and
thank you pages is the one that I would recommend starting with um and so this is like I
said they're going through an optin or they purchase something and on that thank you
page instead of a different offer or um directing them somewhere else you're going to present a
survey that asks them for more information about them as far as the contents of that survey
um one thing you can ask about is learning Styles or their content preferences um so you
can ask them how they want to consume content for example it could also be something like
asking them what social media platform are they using the most you might discover you're not
leaning into the one that really aligns with where your audience is um so anything related
to how they consume content and their learning style and again you always want to think
back to like what is the information that is valuable for you and your business what would
it be great to know sort of at larger scale about your leads the other thing that it's really
great for is idea content um idea generators for content so you can ask people what topics
they're interested in what their challenges are all of that is going to direct you into
giving them content whether in in email or on social or workshops or whatever it might be um
that is actually answering their questions it can be about identifying their needs so this
might look like again if your um audience is business owners asking them how many years
they've been in business because their needs will be different asking about what their main
challenges um and things like that and then you can also do a periodic checkin so sending out
surveys not to New Leads but to existing leads on some sort of regular basis and really in
those you're just going to loop back to one of the first three on the list and ask them
about those to see if there's any changes um obviously you know like our world world changes
at a very high speed especially now um and so you want to be checking in with your audience
and making sure that you have current data okay so before we jump into creating a survey um a
few more best practices when it comes to actually creating your survey questions so you want them
to be short and focused um and prioritize things that are going to offer you actionable insights so
again what would it be valuable for your business to know and understand about your leads and
customers in order to make decisions on what kind of content or offers or support would be
helpful for them um it's also best to mostly use multiple choice questions because that's going
to help you have it's a very specific data point and you can attach that to a tag based on their
answer um but you can include some open-ended uh questions where you can dig deeper and kind
of like a read through people's answers to to find information and then applying tagging to
questions and I'll show you how to do that so just before we jump into just the technical piece
of setting up surveys um do you have any questions you can drop them in the comments and I'm just
going to take a peek now for a second in the Q&A um so one question is can segmentation
help with email deliverability um I'm not an expert in deliverability so I'm
just going to put that disclaimer there but I would imagine yes because if
you're targeting content very specifically to that person and they're more likely
to open it that is also going to help you with your deliverability um like if
you're pinpointing smaller segments of your list with specific messages um you're
going to start to see higher open rates and engagement Okay so setting up surveys within
cartra um and you'll have these slides so you can follow along with these steps afterwards as
well when you're setting up your own so surveys is located under contacts um and then you're
going to once you open that up you're going to click the add survey button at the top um and
somebody just asked can you have multiple choice and other questions yes so I'll show you in a
second the different types of questions that can be included in a survey and then what to do with
the answers okay so then you're going to write a survey name um and there are three options so
you're going to select a traditional survey for what we're talking about today there are also
um two other ones that you can play around with those are more quizzes um for segmenting
you want to select traditional survey okay so once that opens up you're going to see
all the little settings tabs the first one is questions and so we want to go directly
into that click edit and start adding in our questions okay um so the first thing that you can do is enable
an intro cover if you'd like and that is just sorry something happening on my screen um and
that is just if you want to have like a screen before it jumps into your first question um
and then after that you'll see the question section there with a little add question box where
you're going to click there and start adding in your questions so this is um what's showing on the
screen these are the types of questions you have options so it's kind of um the top four boxes
I should have highlighted them so the top four boxes is like step one of what you're selecting
so you're going to tell it if you want text only or there's some options with images I typically
do text only once text only is selected you have your options there so here you can do multiple
choice text boxes rating scale and so on um for segmentation like I said you want to try to stick
to multiple choice because those are going to give you like really specific data points you can do
short and long answer as well and I'll show you where you're going to be pulling responses but um
you are just going to have to kind of read those or download them into ChatGPT I'll talk about that
at the end um to kind of analyze and extract the information but you can't sort of there's no tag
that you can really apply to somebody's answer um that's like a free text okay so then when you
select the multiple choice you're going to click it like the way that we edit anything in cartra
and edit the text there there's two text boxes um I tend to just put the question in that top
one that's bolded and then delete the next one um but you're going to put your question and any
other information you want to put there and then when you click on the it starts with four um the
four multi choice answers this little window will open up so you can see here I have it highlighted
in red um and you're going to go through click the pencils and put in the questions that you
want you can obviously add more than four as well so right underneath that right underneath
where the I talk with my hands a lot so excuse that um right underneath that box you can see it
says add question to leads profile so we want to enable that like this um and then you're going to
put an identifier and the question the identifier this is kind of like I like to structure them
the way that I structure tags because oftentimes like throughout cartra as you're using these data
points you're going to have to select them from a list and it really helps to have differentiating
pieces to that um field identifier so for example you might start it with like the name of your
survey if you have more than one you um might put like optin survey dash and then whatever
the question is just whatever is going to allow you to from a list where you can just see the
identifier easily spot it and know that that's the one that you want to select okay and then
you're going to put your your question there okay so then once we're done with the question
section underneath that is identification I would enable that you don't have to but if you
enable it it's going to ask them for their email address and um obviously we want that to connect
the information to them um and so you'll be able to change the text there mine says something about
saving your preferences to tailor our support to your unique situation so just explaining to people
why it's of benefit for them to enter their email do the survey and have that information stored
so that they can have a better experience and more tailored communications or content um
after that we just have the success page so there's two options you can do like a default
Kartra one if you click on that it does give you some different options of like the layout and
what you want on there you can also redirect to another page which could be outside of Kartra
or you can create another specific thank you page for this purpose um and bring people there
once they're done okay so now we're back in like the main survey screen we're over from
the questions tab over to the settings here you can put email like a confirmation email
if you would like um typically don't for a segmentation survey I don't think that it requires
a confirmation email just for the survey you are though going to send them emails separate
from that um afterwards through sequences or broadcasts okay and then if we move over
one more tab we have automations so here you want to create a tag um something like
segmentation survey completed so this is your first tag this doesn't have anything
to do with their answers yet we'll do that in a second um but this tag is just going to
tag people who actually complete the survey so that you can you can use that as well if
you're wanting to for example follow up with people who have not completed the survey
then you can use that tag for segmenting um the automations for tagging people
based on their answers um unfortunately cannot be done in here so we're going to
do that outside of the survey section in a second and then your responses are in here as well
so you can do individual or group responses um once you start to see things coming in then you
can see the summary and look for any Trends in there okay and so we're out of the
survey section now and we're going to go under marketing to automations and this
is where you're going to create your tags the are linked to every person's
answer if it's a multiple choice so actually let me go back for a second
so the first thing you're going to do you're going to start a new automation and you're
going to select um contact completes survey do da and then it's going to ask you for the
survey name and you're going to select that survey the one that you just created okay and
then you're goingon to add a second condition to that if um and it's going to be an and
contacts custom field and then it's going to ask you to select the custom field so now
you're selecting that custom field that we just talked about where I explained how the
identifier needs to be something that you can recognize okay so here in my example I have
custom field year in business is and then I've got four different answers that I had
created in that survey 0 to one 1 to three and so on years so then you're going to select
it and you're going to do this for every single answer okay and then under then you're
going to click assign a tag and you're going to assign a tag that is linked to
that so what you're going to be doing is for every question or rather for all the answers
to all of your questions you're going to have a unique tag for all of them so in this instance
for mine I'm going to have four one is going to say survey years in Biz one to three then we're
going to have survey years in Biz 3 to five and so on so that each unique answer is tied to to a
unique tag um and the reason for the tag too is you can oftentimes segment just by the person's
custom field right so when you're doing different things in Kartra you can use this as a condition
to say if their custom field is such and such um than either trigger an automation and email and
so forth um but I like to also apply tags to it because it just makes it sometimes you can't
use the custom Fields um plus with tags for me me it just feels cleaner and makes it easier
to see um reports of who has which tag and so on okay and so then now we have this is the recap
of what's actually happening with everything that that we went through so step one is your lead
is filling in an option form or they make a purchase and then or you're sending them an email
with a link um and then they're taken to a thank you page that has a survey on it from there
they're completing the survey and as they're completing the survey the automations that we
just created are tagging them based on their answers okay and so once you have the answers
what do you do with that information um so one you can use it for segmenting email campaigns and
sequences so you can send personalized newsletter emails based on their responses so you can have
multiple different email um groups you can have different types of emails um for campaigns you
can have tailored campaigns based on whether they answered one way or another on any given
question um and then you can also have unique welcome sequences and onboarding sequences so for
example again with with with the case where your customer customers are or your leads are business
owners and you want to segment them based on like whether they're a beginner or based on a certain
revenue level for example um you can do that right off the bat so if you're working with beginners
as well as people who are really advanced and far along in their business your messaging for
those two is going to be really different and if you know right off the bat that they're one
group versus the other um you can start write out the Gates making sure that you're communicating
with them um in a way that's actually helpful for them in their current situation and then the
other thing that you're going to do with this information is for research and analytics so you
can um you know pull the data from cartra and look at it for trends and that's going to help inform
your strategy so one of the things you can do too is just do this in ChatGPT especially if you're
doing some long form questions and answers so if you have a whole bunch of long form answers once
you gather a bunch of those there's so much gold in there and if you export that into ChatGPT you
can ask it um to look for any trends any keywords any trends in like challenges or desires of your
leads and customers you can ask it for keywords of how they def define or describe their problems
and then you can utilize that within your your content and your messaging um but have a system in
place where you're doing this on a regular basis um because otherwise you're just collecting
information um and not using it to actually drive decisions so your action plan is to create
a survey um that's going to start collecting data you're going to outline your tags and apply
it through creating automations and then you're going to analyze that information that's coming
in and start building out some custom email sequences any questions let
me check the questions box here okay if if they're on a thank you this
is a good question if they're on a thank you page they have likely already given their
email address um so what would be the purpose asking for it again how do we so let me ask
answer that first question um the information isn't going to be pushed through in this instance
and so um unless I'm wrong somebody can correct me if I'm wrong but from Kartra um but the the
email won't be pushed through and linked to that survey and so we need to ask them for their email
address again yeah that's right okay cool yeah the one thing I will say is it they can be pulled
over if they agree to like their contact will automatically pull over if they agre to cookies
um but it's not guaranteed every time so it is the safest bet to just collect it if you want to
ensure that you know it's not a survey that's not assigned to someone every time yeah okay thank you
for that confirmation.
Um okay the next question is how do we tailor content to them um so when
I say that what I mean is let's use the example of revenue in business so if your audience
is business owners um and you're asking them somewhere in the survey to give you their revenue
range of where they're at in their business now that's going to help you understand what stage
they're at and therefore what stage they want to get to and so you're tailoring your content
because you're seeing this is a beginner you're not going to start sending them emails of like
how to reach $100,000 months in the next 30 days um if they're at zero right and so hopefully that
that gives you an idea of what I mean by tailoring content you can also if you're asking about their
main struggle um for you know this is for any industry whatever your customers or leads main
struggle is um if you see that there's more of one or the other you can start talking more about
certain topics um or if you're running a campaign let's say you're promoting a course you have
multiple courses and they hit sort of different pain points um you can make sure that you're
sending emails just to those people who really have that current need to deal with whatever
challenge that course is going to help them address okay um does it create a tag on them
so I can send communications or just that they answered a survey in a certain way so um the
tags and this might have been sent before I went over the tags pieces um but yeah the tag
you're going to tell the system what tag you want and then you can that's how you're sort of
connecting to that lead and selecting them for communications okay if you tag someone according
to how they answer but that answer can change how do we track changes if someone answers and
like now they've been in business for three years years versus one year um so this is where
doing surveys more than once is important um and then you can send those out through email
campaigns and and have people fill those out again and then you know the most up- to-date
answers um yeah so hopefully that answers it let me see if I've missed any here yeah I was
also going to say um maybe another little side work around to your question Terry would be
uh in expiring tag so like if a tag you you set for two years expires and apply the next
year tag too um at that point so um you know there's automations with expiration and tags
that you might be able to look into um without also having to ask but I think ultimately it is
you want to continue to connect with those people and understand where they're at too so um I
guess it just depends on that piece for you business yeah I think that's a really good point
um especially on things that you know well most things that you're going to be asking about are
going to change over time like there's very few things that are not flexible um so I think that's
a great idea of having them expire and then like I said resurveying every every now and again and
I had a quick question for you um I didn't see any others in the chat at the moment but maybe
this will bring some out um because I know we talked about surveys today and I saw that um
ran said do need a higher plan which is true for surveys and quizzes you do need cartra growth
um but one option to still creating custom fields and having segmentation would be um creating
that opt-in form as well um would you explain a little bit more about that process um just
so that people understand they can still do it at the starter level um just maybe more micro
sure um so yeah on the opt-in form when you're creating your optin forms by default it's just
going to the fields on there are um the name and email address um and so when you're doing that
you can click to add a field there's obviously like there's standard ones that are already in
there like company name if that is relevant for you um or you can create a custom field at that
point um so the same way that we created the questions in the survey you can create a custom
field that is like how many years have you been in business um and then those answers and you
can have it as optional or required um right on that optin form so that you're gathering that
right up front the other thing you can do too is with the tracking links so like I said
um earlier so the way that this would work is you basically can create a thank you page you
start with creating a thank you page that's like thanks for your answer good to know um and then
in your emails you're going to have text that asks them a question and answers so if we're continuing
with our years in business um example in your in the body over your email you're going to write one
to three years three to five and so on um and then you'll create a tracking link and the tracking
link allows you to create an automation as well so when somebody clicks a specific link which
is going to be to your thank you page um for years one to three if they click that link the
tracking link can be set up to automatically apply a specific tag um it's not as controlled
as a survey but it is one way of doing it so the difference is that in a survey one you you can
ask you can go more in depth um and also people in emails like to like click around so they might
end up triggering more than one tag um but you can definitely still collect a ton of information
through that as well um I think there was another question uh do you have an example to see
how this looks unfortunately I don't um have it in the slides but it will which like now in hindsight
seems like an obvious thing to add in um but it'll look very similar to when we were creating them
um I don't have a link handy to like one of mine to be able to show you um but it kind of looks
like this so you know you're going to actually embed this on a page so everything above and
below it you can totally customize on a page and cartra and then embed this form and it's just
going to be questions like this and they're going to click next and it'll progress to the next
one yeah and I was going to say um I think that highlights at the end of the slide deck see I
get to that one um you know I think this is a perfect opportunity to highlight you know your
strategy session um and maybe Jennifer you can you can join Arijana for one and maybe she can
kind of walk you through that setup one to one um uh the link is at the end of the slide deck um
and then we're also going to be sending it to you via um chat message as well you'll have a link to
this but um I would save this link get your camera out um you know get a 45 minute session with
her um and then if you have any questions about setting it up um any of our support team at Kartra
can also help there too so um yeah I feel like um definitely understanding your customer base
is one of the most important things you can do um even if you don't have a lot of people yet
in your your database you know those few people provide the most valuable Insight so you know
what they're excited about so you can continue to build on it too um yeah absolutely um and I
will just say with the with the sessions this isn't something that you'll find on my website
or anywhere I literally made it specifically for this group um and you'll see when you go through
to book that it is it's just for the next couple of weeks um but it's pitch free this is not like
a sales call or a consultation call you can just book a call with me and then ask any questions
um we can do a training or I can have a peek at your account and then we can see how you can
Implement surveys or anything else in Kartra I love it honestly it's about building confidence
using it and once you learn how um you can take take it very far so Jenifer um gonna open up the
floor for any other questions um I was trying to think if I had any others um I did want to like
I think the the email list segmenting that you you highlighted we um I definitely agree with um
you know if you can send people Val emails that they're going to click into that increases your
potentially increases your deliverability rates um so you know as much segmentation as you can
do really is getting the information in front of people that want it the most um so I think that
you hit the nail on the head with everything you shared today and and I think that the thing with
surveys is like the thing that I love to see is that every single time I've implemented them the
results tend to surprise us in some way shape or form like not maybe all the way across the board
but there's at least one question where we have these assumptions about our audience and our leads
and we're oftentimes we're like deflecting our own um challenges or whatever it might be um and
that's not necessarily the reality so like to have that in black and white really helps you
make decisions and make them with confidence knowing that you're not just like drawing at
strings guessing what it is that they need but like you have more concrete um guidance yeah very
very true um wanted to highlight again too we will be sending a replay of this um whole presentation
so you can go step by step through all the steps that Ariana beautifully um laid out for you
guys so um and then again if you have questions we can help you walk you through any of those
as you're building it in your own accounts too um and if you want to share your successes
with our team um it's always good to have that feedback U for ourselves as well um
you know way of collecting data that way too so um I'm going to go ahead and enter the email
in the chat if we don't have any other questions I'm going to wait about three more minutes and
we'll probably just end and um appreciate you guys joining today um if you do need anything
you can reach out to community at genis digital.
um if you don't see
the replay if you don't know what you're doing um feel free to
reach out we're here to help so anything else Arijana from you today
or not for me unless anybody has some questions good perfect well with that we will
sign off thank you everybody who came today and um happy Wednesday I wish or
if it's close to Thursday I wish you a wonderful rest of your week
and thank you again for partnering with me today Arijana and we will see
you soon thanks everyone bye bye guys.
